Frequently Asked Questions

How will you help me track my rental income and expenses?

We will categorize all rental income and expenses and create detailed reports to help you understand your cash flow and profitability. We will also help you develop a customized chart of accounts to track income and expenses related to each rental property you own.

Our Association or Property Management Company handles our accounting. Why should we change?

Many management firms do not have accounting employees with CPA/CA  certification OR the vast expertise required to handle accounting effectively. Furthermore, through outsourcing, we can assist customers save 40-50% on their accounting expenditures.

How do you ensure the security of sensitive financial data?

We take data security very seriously and have implemented various measures to ensure that your financial data is safe and secure. This includes using secure file transfer protocols, regularly monitoring our systems for vulnerabilities, and limiting access to sensitive data to only authorized personnel. Also, We will not disclose any confidential information to third parties without your express consent.

How do you manage delegation of work internally, especially as your personnel changes?

As a team, we have a structured workflow in place to ensure that your work will be delegated to a capable team supervised by a senior person. A senior person will supervise the team, serve as a single point of contact, and ensure high-quality results. Both the team leader and members receive the necessary training. In the event of any transition, our operation head will take care of the work & ensure continuity. He will also appoint a capable person ASAP to take care of the work.

How do you stay up-to-date with changes in the real estate industry and regulations?

We regularly attend industry conferences and seminars and stay informed of the latest developments through ongoing education and training.

What is the cost of your accounting and bookkeeping services?

Our pricing is customized to fit the specific needs of each client. We will work with you to develop a pricing plan that is transparent, affordable, and tailored to your business needs.

Can you work with clients using different accounting software than you offer?

Yes, we are flexible and can work with clients who use different accounting software than what we offer. We have experience using a variety of software platforms and can adapt to your specific needs.

What are the models that your company works under and how do they differ in terms of outsourcing and staffing?

We work under Two models:-
Outsource the work to us, We will make sure to meet the deadlines and ensure accuracy.
Staffing model, in which we will provide skilled staff to you and he/she will do all the tasks assigned, but the responsibility of review will be of your company.

What is the turnaround time for your accounting and bookkeeping services?

Our turnaround time depends on the complexity and volume of the work involved, but we strive to provide timely and efficient services to our clients. We will work with you to establish a realistic timeline and ensure that all deadlines are met.

How do you ensure quality control and accuracy in your services?

We have a team of experienced professionals who are dedicated to providing accurate and reliable financial information. We have a rigorous quality control process in place, including regular reviews and checks to ensure that all financial data is accurate and error-free.

What is the level of expertise of your accounting team?

Our accounting team consists of highly experienced professionals with an average experience of 4-5 years in the real estate industry. They have the skills and knowledge necessary to provide accurate and reliable financial information and valuable financial insights.

Is there any risk of losing control on books in outsourcing accounting/

As the owner of the books of accounts, there is no danger of losing control. The agreement includes appropriate stipulations as well as a non-disclosure agreement. Additionally, only you will be able to authorise and manage all of your transactions.

As a client, how often do I interact with the 365KPO team?

The degree of engagement is entirely dependent on the client's vision. We are prepared and eager to adjust. Some of our clients have many daily meetings, while others want a much more hands-off system. In any case, we are prepared to provide live help as needed.

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